Terms & Conditions

A. GENERAL

These Terms and Conditions of Use (“Terms”) constitute a legally binding agreement between Gal & Uri Fantasy Sports Private Limited (hereinafter referred to as the “Company”, “Ludo Lomdree”, “Us”, “We”, or “Our”) and any individual (“You”, “Your”, or “User”) accessing:

• The website – www.ludolomdree.in (the “Website”) and the Ludo Lomdree mobile application (the “App”), including any sub-domains or associated top-level domains, mobile sites, applications, APIs, widgets, and similar platforms (collectively referred to as the “Platform”); and/or
• Any data, content, information, graphics, text, videos, images, sounds, and other materials presented, uploaded, transmitted, or otherwise made available through the Platform (collectively referred to as the “Content”) for participation in various contests and games offered on the Platform (collectively referred to as the “Services” or “Games”).

By accessing or using the Platform, you agree to be bound by these Terms, the Privacy Policy (“Privacy Policy”), and any additional rules, terms, and conditions that may apply to specific Services or Games as set forth by the Company.

This document is an electronic record in compliance with the Information Technology Act, 2000 and applicable rules, and other relevant statutes. It is generated by a computer system and does not require physical or digital signatures.

By accessing or using the Platform, you acknowledge and accept these Terms, along with the Privacy Policy. You agree that your use of the Platform and its Services is governed by these Terms, which you confirm you have read, understood, and consented to, including any amendments made from time to time. You also agree to abide by the specific rules governing each Game, as applicable.

We reserve the right to revise, modify, update, suspend, or terminate these Terms, the Privacy Policy, or any rules, regulations, or guidelines on the Platform at our discretion, with or without notice. Any changes to these Terms will be posted on the Platform or communicated to you through email or notifications. If you do not accept the modified Terms, you may opt-out by following the instructions provided. If you do not exercise your right to object within the prescribed time, you will be deemed to have accepted the modified Terms.

In the event you do not accept the modified Terms, Privacy Policy, or other changes, we reserve the right to restrict or deny your access to the Platform and Services.

Participation in certain Games or contests, or access to specific Content on the Platform, may be subject to additional terms or conditions, which will be notified on the Website or through other means. You are responsible for reviewing, understanding, and complying with all applicable rules for each Game, contest, or tournament.

The Company reserves the right, at its sole discretion, to:

• Remove or modify any Content posted by Users on the Platform.
• Set and alter general usage practices, limits, and policies related to the Platform, with such changes being notified to Users or incorporated into updated Terms.
• Transfer or assign its rights and obligations under these Terms to any third party, with notice to Users sent via their registered email address.

Your use of any information, including results, fixture lists, statistics, data, and news on the Platform, is entirely at your own risk. Except as explicitly stated in these Terms and to the extent permitted by law, the Company makes no warranties or representations regarding the accuracy or reliability of the Content or information provided on the Platform or in its publications. The Company, along with its affiliates, directors, officers, and agents, shall not be liable for any loss or damage, direct or indirect, arising from reliance on the Content or information on the Platform.

You unconditionally agree to the collection, transfer, and processing of your personal data (including sensitive data) by the Company and any third parties engaged by the Company for the provision of Services.

B. Description of Services Offered

11. Subject to the User’s compliance with these Terms, the Company grants the User a personal, non-transferable, non-assignable, non-sublicensable, non-exclusive, and revocable limited right to access and use the Platform provided as part of the Services. This right is granted solely for the purpose of enabling the User’s personal, private use in engaging with skill-based Games hosted on the Platform, in accordance with the terms outlined herein, and is strictly prohibited for any commercial use. This right is valid only within the territory of India and for as long as the User remains bound by these Terms.
12. The Services may be modified, amended, or altered from time to time at the sole discretion of the Company, without prior notice or communication. The Company reserves the right to change, update, or remove any features, Services, content, or information on the Platform, including these Terms, without prior notice.
13. The Services may contain advertisements that may be targeted based on the content, queries, or any other information provided or accessed through the Services. The nature and extent of advertising presented by the Company on the Platform may change at any time.
14. In the event that Games are offered as part of the Services, the specific rules, scoring systems, controls, and guidelines for each game will be made available within the game itself. Users agree to comply with all such rules, scoring systems, controls, and guidelines as outlined by the Company.
15. Any charges incurred by the User for accessing the Services, including, but not limited to, internet connection fees, mobile data charges, or any other fees associated with accessing the Platform, shall be the sole responsibility of the User.

C. User Registration

16. In order to access the Website or fully utilize the Platform provided by the Company, a User must complete the registration process. A User is not permitted to access any features of the Platform until an Account has been successfully created and granted.
17. To become a registered User, you must create an account (“Account”) on the Platform. Each User is permitted to open only one Account. The Company reserves the right to suspend or terminate any duplicate Accounts.
18. The Company may require the User to complete a registration form during withdrawal and provide certain personal information, including, but not limited to, the following details:
    
    1. Full Name
    2. E-mail address
    3. Password
    4. State of Residence
    5. Gender
    6. Date of Birth
    7. Mobile Number
    8. Bank Account Number
    9. Permanent Account Number (PAN Card)
    10. Government-issued Identity Documents (for Know Your Customer (KYC) checks)
19. Users must register or log in using their mobile number, which is also required for verification purposes, including verifying the mobile number via a one-time passcode (OTP) sent to their mobile. The decision to grant or refuse the creation of an account shall rest solely with the Company or its representatives, and such decision shall be final. The Company reserves the right to deny an account application without providing a reason. The Company may, at its discretion, require additional identity verification procedures, including KYC checks, to confirm the identity of users. By submitting the necessary personal information and documents, users consent to the completion of such KYC checks and agree to provide proof of identity and address as required to facilitate these checks.Top of Form

D. Eligibility

To access and/or use our Platform and create an Account, you must be at least 18 years old and a resident of India. By agreeing to these Terms, you affirm and represent that: (a) you are at least 18 years of age; (b) you have not been previously suspended or banned from using the Platform; and (c) your registration and use of the Platform comply with all applicable laws and regulations. You must not reside in any Restricted Territories (as defined hereafter) to participate in any Games on the Platform. We retain the right to request identity verification at any point to ensure that minors are not using the Platform. If identity verification is not provided or if we suspect that a person is under 18, we may deny access to the Platform. Parents and guardians are encouraged to supervise their children’s/ward’s online activities and utilize parental control tools available through online services to create a safe environment. These tools can help prevent children from disclosing personal information without parental consent. Employees and directors of the Company are ineligible to participate in any Games on the Platform.

You agree to provide accurate, true, current, and complete information during registration and at any other time as required by the Company. You commit to updating and maintaining the accuracy of your registration information. You further agree and affirm that all the information you provide is true, accurate, and current to the best of your knowledge.

E. Creation of Account and Use of the Platform

Once your Account is approved and created by us, you will be granted access to the Platform, enabling you to utilize the Services and participate in the Games hosted by us. You acknowledge that the Company reserves the right to terminate your Account by providing notice for any reason deemed appropriate at the Company’s sole discretion.

You represent and warrant that throughout your use of the Platform, you will not allow anyone else to access or use your Account. Should you permit others to access or use your Account, you do so at your own risk. Additionally, you agree that you will not access the Platform using another User’s Account.

Users are prohibited from maintaining multiple accounts. If the Company discovers that a User is operating multiple accounts, it reserves the right to restrict, suspend, or terminate such accounts at its sole discretion, without prior notice. Any balances in the affected accounts may be consolidated into the account with the highest balance or forfeited at the Company’s discretion, especially if the accounts are deemed to be associated with fraud or violations of the terms.

You may be required to verify any credit card or bank account you use to deposit funds, as well as any bank account you wish to withdraw from, to ensure compliance with applicable regulations and verify their integrity.

If you are mistakenly credited excess funds for any reason, you forfeit the excess amount, which will be debited from your account. If there are insufficient funds in your account to cover the excess amount, the Company reserves the right to take appropriate action to recover the debt, which may include legal action or other recovery methods.

In cases where the Company conducts customer identity checks, this does not imply a statutory obligation for the Company to do so, nor does it make the Company liable for inaccuracies in customer verification that cannot be attributed to gross negligence. You are solely responsible for completing “Know Your Customer” (KYC) checks with your respective banks, financial institutions, card associations, or other payment system providers defined under the Payment and Settlement Systems Act, 2007 (Payment System Providers), with whom the Company has agreements to facilitate payment transactions via the Platform. These identity checks are conducted by the Company to reduce financial crimes such as fraud, money laundering, and terrorism financing.

By agreeing to these Terms and Conditions upon registration, you consent to the Company sharing your personal information with a third-party agency for the purpose of verifying your identity. The third-party agency may use your personal data, including names, residential addresses, dates of birth, and financial details, to prepare and provide an assessment to the Company. For more information, please refer to our Privacy Policy.

You acknowledge that your participation in any Game(s) on the Platform is entirely voluntary and at your own discretion and risk.

F. The skill-based games offered on the Platform do not constitute gambling or a lottery under applicable law.

Only skill-based games shall be made available on the Platform.

Users acknowledge and agree that the games offered on the Platform are classified as games of skill under Indian law, and that we do not offer, promote, or support any games of chance. Although there is no exhaustive definition for games of skill, such games are generally understood to be those where the outcome is more significantly influenced by the player’s skill and effort than by luck.

The games available on the Platform are skill-based, as their outcome and success are directly influenced by the user’s performance, effort, and skill. It is important to note that the Supreme Court of India has recognized that the right to engage in games of skill is constitutionally protected.

G. Restricted Territory

The Platform is not available to individuals residing in the Indian states of Andhra Pradesh, Assam, Nagaland, Telangana, Sikkim, or outside the territory of India.

In accordance with applicable laws, users residing in these states or outside India are prohibited from participating in paid versions of the Games offered on the Platform, as the laws in these regions restrict participation in skill-based games that require an entry fee. However, users from these areas may access the free-to-play versions of the Games.

The Company does not permit users residing in the aforementioned Indian states or outside India to deposit real money or participate in paid Games on the Platform. The Company employs certain technologies to monitor user activity, including logging IP addresses and tracking geographical location, and by using the Platform, users consent to the collection of such information. The Company reserves the right, at its sole discretion, to delete or suspend any account associated with users from restricted regions without prior notice.

If a user residing in one of these restricted states provides false information to register on the Platform, the responsibility for such actions shall rest solely with the user. The Company reserves the right to remove such accounts without notice, and the user will have no right to redeem or claim any balance in the account.

The Company shall not be held liable for any violations of applicable state laws by users. Users may face penalties from the respective State Governments or the Central Government of India, as applicable.

Users from all Indian states are responsible for ensuring compliance with relevant state laws. The Company will make efforts to communicate any updates to laws that may affect users. You acknowledge and agree that the Company’s decisions on these matters will be final and binding, with no further considerations extended to users.

H. Security

Access to your Account and the ability to add, modify, or delete any Content is secured through a password and/or one-time password (OTP) protection.

We disclaim any liability for any loss, damage, or expenses incurred by you resulting from or related to any failure, delay, interruption, interception, or interference in the transmission of passwords/OTPs due to issues with the mobile service network or any other circumstances beyond our reasonable control.

You agree to maintain the confidentiality of your password/OTP and to refrain from sharing it with any third party or allowing unauthorized persons to access or use your Account. We shall not be held responsible for any unauthorized access to your Account arising from the use of your password by others. You accept full responsibility for all actions carried out on the Platform from your Account.

You acknowledge that it is your responsibility to safeguard the information you have provided on the Platform, including but not limited to usernames, passwords, email addresses, contact information, and bank account details. You understand and agree that we shall not be liable for any exposure or misuse of your Account or for any harm or loss resulting from the disclosure of your personal information.

Unless the Company or its employees have engaged in fraud or gross negligence, we are not liable for any unauthorized transaction conducted on the Platform due to:

• Fraudulent activity by a User using the User’s access credentials prior to notifying the Company in writing of the loss or theft of such credentials, preventing the Company from taking action to disable them.
• Fraud committed by third parties against Users that could not have been prevented by or occurred despite the security measures of the Platform.
• Voluntary actions or transactions initiated by a User at the behest of another User, without initiation by the Company, involving the transfer of funds, credits, or stored value to another User.
• Issues related to the security, accuracy, legality, or appropriateness of any third-party products or services linked to or hosted on our Platform.
• Transactions involving funds between you and another User, including any disputes or actions related to the sender or recipient of payments.

You should regularly review the Account Balance section of your Account to ensure that no unauthorized use has occurred. If you suspect any unauthorized activity, you must immediately change your password and contact the Grievance Officer at care@ludolomdree.in.

In the event your mobile or computer device used to access the Platform is lost, stolen, or compromised, or if your credentials have been used without your authorization, you must immediately notify us. Additionally, you should promptly contact us if you notice any unauthorized use of your Account.

You are advised to transact only with third-party products or services you are familiar with. Although the Platform may facilitate connections between the sender and recipient of funds or credit balances, all payment transactions, communications, or offers conducted through the Platform are solely between the parties involved. The Company is not a party to, nor responsible for, any disputes, chargebacks, or reversals arising from such transactions.

The Company reserves the right to suspend or terminate your Account and any associated accounts, implement fraud prevention measures (such as restricting access or transaction limits), or take other actions without prior notice to protect against unauthorized use. You agree to cooperate fully in any investigation and comply with any fraud prevention measures prescribed by the Company. You further acknowledge that the Company will not be liable to you or any third party for any suspension, blocking, cancellation, or termination of your Account as a result of such measures.

Finally, the Company may share information related to fraudulent transactions with the Government of India or relevant agencies, either with or without demand, for the purposes of identity verification, prevention, detection, investigation, prosecution, and punishment of fraudulent activities.

I. User Conduct

It is your sole responsibility to engage in Lomdree Ludo games for entertainment purposes, to the extent that you find comfortable. We also offer the option of playing free games for Users. We are committed to the safety and well-being of our players and strongly advise you to keep track of the time and money you invest in skill games. Please consider Lomdree Ludo games as a form of entertainment only.

By accessing or using our Platform, you agree not to:

• Use any automated tools, software, processes, or means to access, retrieve, scrape, or index our Platform or any Content thereon without our prior written consent;
• Use any device, software, process, or means to interfere with or attempt to interfere with the proper functioning of our Platform;
• Take any action that imposes an unreasonable or disproportionate burden on our infrastructure or causes excessive traffic demands, as determined solely by us;
• Use or index any Content or data from our Platform to compete with us in a manner not expressly authorized by us;
• Transmit spam, chain letters, junk email, surveys, or other mass messaging, whether commercial or not;
• Use the Platform or any Content in a manner that we deem unreasonable or not for the purpose it was made available;
• Violate the rights of any individual or entity, including copyright, trade secrets, privacy rights, or any other intellectual property or proprietary rights;
• Impersonate any person or entity, or attempt to solicit money, passwords, or personal information from any individual;
• Act in violation of any Terms of Use governing the Platform;
• Reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works from, publicly display, sell, trade, or exploit our Platform or any Content, except as expressly authorized by us;
• Transmit or attempt to transmit any viruses, worms, Trojan horses, or any other destructive items.

If you choose to submit content on the Platform, you warrant that no submission will:

• Be unlawful, threatening, abusive, discriminatory, defamatory, obscene, vulgar, offensive, excessively violent, invasive of privacy, or otherwise objectionable;
• Advocate or encourage conduct that would constitute a criminal offense, civil liability, or violation of any law;
• Contain false or misleading information or infringes upon the intellectual property rights of others;
• Include commercial materials, advertising, or solicitations of any kind;
• Harass or harm others, exploit or endanger minors;
• Impersonate others or mislead others regarding your identity;
• Threaten national security, public order, or international relations or encourage unlawful conduct.

With regard to content uploaded by you, you agree to comply with all applicable laws and regulations during your use of the Platform. Lomdree Ludo is not responsible for any content posted or contributed by Users.

You acknowledge that you may be exposed to content uploaded by other Users that you may find offensive or inappropriate. If you encounter such content, please report it, and we will review the matter. The decision made by the Company regarding such content will be final and binding on you, and you agree that we shall not be held liable for any such content.

We reserve the right to prevent unauthorized access to or use of our Platform, including, but not limited to, employing technological barriers, or reporting your actions to appropriate persons or entities.

If we have reasonable grounds to believe your activities include any of the above-mentioned violations, we may take appropriate legal action, including notifying relevant regulatory or law enforcement authorities. We may also restrict, suspend, or terminate your access to the Platform.

You shall not sell, transfer, assign, trade, rent, lease, license, or otherwise transfer your User Account, content, points, currency, rankings, ratings, or any attributes associated with the Platform.

By using the Platform, you agree to abide by these Terms and all other rules and regulations set forth by Lomdree Ludo. If you fail to comply with these Terms, we may, at our sole discretion, take necessary actions, including but not limited to:

• Restricting, suspending, or terminating your access to the Platform or any of its services;
• Deactivating or deleting your User Account and any associated data. Any remaining balance in your account at the time of deactivation or deletion will be transferred to your registered bank account, less any applicable taxes or processing fees;
• Withholding any prizes or denying access to any rewards associated with your User account.

You agree to ensure that you can receive communications from Lomdree Ludo by marking our emails and SMSs as safe. We are not liable if emails or SMS messages are not read due to being delivered to a spam or junk folder.

If you choose a username or group name or “club” that we deem offensive, indecent, abusive, or that may bring public disparagement or harm to Lomdree Ludo, we reserve the right to change or delete such username without prior notice, or to suspend your access to the Platform.

Unauthorized access to the Platform is a violation of these Terms and applicable laws. You agree not to access the Platform by any means other than through the interface provided by Lomdree Ludo. You also agree not to use automated means, such as bots, scripts, or spiders, to access or copy content from the Platform, unless we have granted prior written approval.

The use of the Platform is governed by applicable laws. Lomdree Ludo may comply with governmental, court, or law enforcement requests relating to your use of the Platform, as required.

Lomdree Ludo will not be held liable for any content contributed by Users.

J. Ludo Lomdree User Conduct & Payment Terms

Deposit into the User Wallet:

In accordance with Rule 31B of the Central Goods and Services Tax Rules, 2017 (“CGST Rules”), effective from October 1, 2023, we levy and collect Goods and Services Tax (GST) at a rate of 28% at the time of deposit. Accordingly, the amount deposited, excluding GST, and the GST thereon will be reflected when issuing the invoice.

Lomdree Ludo (“the Company”) shall issue an invoice for any deposit made to the User’s account. The GST invoice will clearly specify the deposited amount, which includes the taxable value and the applicable GST on the deposit.

If you choose to deposit money into your wallet using a Virtual Payment Address (VPA) via the Unified Payments Interface (UPI), we may store your VPA to facilitate faster and smoother future deposit transactions and to enhance your payment experience. By using the platform, you provide your consent to such storage of your VPA.

From time to time, the platform may retrieve additional VPAs associated with your registered mobile number through payment system providers. These VPAs will also be stored and used to enhance your payment experience. You acknowledge and consent to this action.

User Payment Terms:

In relation to participation in games and contests on the Platform, Users agree to the following payment terms:

1. Platform Fee: Each game on the platform carries a pre-designated platform fee (“Platform Fee”) for access to the game, as outlined within the game itself.
2. Prize Money Pool: Users are required to contribute a pre-determined amount towards the Prize Money Pool (“Prize Money Pool”) for each game or contest. This amount is stipulated by the Company and will be awarded to the winner(s) of the game upon completion.

The Company reserves the right to deny access to its services at its sole discretion, which will disqualify the User from playing any games.

The Company serves solely as an intermediary in the collection and distribution of the Prize Money Pool, which will be allocated per the game terms and conditions.

Deposit Terms:

1. Holding User Funds: The Company holds User funds The Company will keep the money in its current account, managed by the Agent (or a third party appointed by the Company) as per these Terms.
2. Payment Processing: Funds can be withdrawn by the User for Winnings or Play Money, subject to applicable taxes. Platform Fees will be debited from the User’s account.

The Company may charge a Platform Fee which will be clearly communicated prior to game participation. The Platform Fee may vary depending on the game type, and factors such as the number of participants, eligibility criteria, and server load.

The User’s balance will also reflect contributions towards the Prize Money Pool, which will be deducted from the User’s account when participating in a game.

Types of Accounts: Users’ funds may be divided into the following categories:

1. Play Money: The money deposited by the User through payment gateway transactions.
2. Prize Money: Winnings accrued by the User from game participation, which may be withdrawn or used for further play.
3. Cashbacks: Non-withdrawable amounts offered by the Company as part of promotional schemes, reflecting eligible discounts. Cashbacks cannot be encashed.
4. Bonus Money: Discount points awarded by the Company, which cannot be withdrawn but can be used to offset Platform Fees.
5. Lomdree Pass: A discount scheme, offering non-withdrawable discounts, which cannot be redeemed but entitles Users to discounts on entry fees.
6. Special Rewards: Other discounts offered by the Company, with no withdrawal options.

Discount Schemes: The Company may, at its sole discretion, provide various promotional schemes such as Bonus, Cashback, Lomdree Pass, etc. The eligibility and terms for these schemes will be communicated to the Users, and the terms may change from time to time. Users may utilize these benefits, subject to fulfilling all terms and conditions, but these discounts cannot be converted to cash.

K. Withdrawal Terms:

1. Winnings Withdrawal: Users can request to withdraw their accumulated Winnings or Play Money after completing identity and bank account verification, including submitting required documents like a PAN card and bank account details.
2. Tax Deductions: As per Rule 31B of the CGST Rules, any withdrawals will be subject to applicable GST on deposits, which will be deducted as per the regulations in force from October 01, 2023.
3. Processing of Withdrawals: The Agent, following Company instructions, will process withdrawals within a commercially reasonable period. Users will be required to provide valid identification and address proof to complete the process.

Refunds & Cancellations: The Company reserves the right to refund Users under specific conditions, including any cancellation or modification of contests, deducting applicable cancellation charges and taxes.

TDS (Tax Deducted at Source): As per the provisions of the Income Tax Act, 1961, TDS is applicable to net winnings. The rate of TDS will be 30% on the net winnings, which will be deducted at the time of withdrawal from the User’s account. The User is responsible for bearing any other applicable taxes.

Company’s Discretion: The Company has the right to modify or cancel any rewards, prize schemes, or promotional offers without prior notice. All prizes are non-transferable and may be subject to changes at the Company’s discretion. The Company also retains the right to reclaim any funds erroneously credited to the User’s account.

Conclusion: By participating on the Lomdree Ludo platform, Users agree to abide by these terms. The decision of the Company regarding any prize or contest shall be final, binding, and non-contestable. All prizes, once awarded, are non-transferable.

Note: The Company reserves the right to modify or amend these terms as necessary to comply with applicable laws or for operational purposes.

L. Prevention of Collusion and Fraud

Lomdree Ludo is dedicated to ensuring fair gameplay across its Platform.

Our compliance team will closely monitor gameplay activities of all Users, and stringent action will be taken against any User(s) found engaging in collusion. By accepting these Terms, you agree not to participate in any unfair gaming practices that could grant you or any other User an improper advantage.

Should a User be found engaging in such activities on the Platform, Lomdree Ludo reserves the right, at its sole discretion, to suspend or terminate the User’s account. The Company further retains the right to permanently block the account of any User found participating in such behaviour. Any funds deposited by the User on the Platform shall be forfeited. Lomdree Ludo may also impose financial penalties on Users involved in such practices.

The Company retains the discretion to withhold or take other appropriate actions against Users engaging in unfair means. Such actions may include, but are not limited to, monetary penalties, temporary account suspension, blocking withdrawals, and/or permanent account deactivation. Any User violating these Terms is subject to legal action.

Depositing or withdrawing funds without participating in, or playing a reasonable amount of, Games violates our fair play deposit and withdrawal policy. Repeated deposits and withdrawals without gameplay may be deemed actions of money laundering, which is strictly prohibited. Any User found violating this policy may be subject to penalties after further investigation.

Any User identified as a fraudulent account, such as depositing or withdrawing from/to a fraudulent account, will be subject to legal actions by Lomdree Ludo, including but not limited to the confiscation of the User’s account balance and the freezing of the account.

Users caught transferring coins between accounts will incur a minimum penalty of 40% of the transferred coins. The Company reserves the right to permanently block such accounts and forfeit the coins (including pending withdrawals) if malicious activity or unfair gameplay is detected. If you suspect a User of colluding or engaging in unfair practices, you may report it by contacting us at care@ludolomdree.in.

By using the Platform, including its sub-domains, related mobile sites, apps, APIs, and widgets, or by registering with Lomdree Ludo, you authorize us or our representatives to contact you via email, phone call, SMS, or third-party messaging apps to offer you our services. This may include sharing product information, promotional offers running on the Platform, and offers from third parties. In doing so, we may collect personally identifiable information. Even if you are registered with DND (Do Not Disturb), DNC (Do Not Call), or NCPR (National Customer Preference Registry), you still authorize us or our representatives to contact you for the purposes mentioned above, whether during or after your registration.

M. Intellectual Property

The Platform consists of a combination of Content created by Lomdree Ludo, its partners, affiliates, licensors, associates, and/or Users. All intellectual property rights, including but not limited to software, games, advertisements, written content, photographs, graphics, images, logos, audio or video clips, and animations, are owned by Lomdree Ludo, its affiliates, partners, licensors, and/or associates. Users are prohibited from modifying, distributing, transmitting, selling, reproducing, or creating derivative works from any material on the Platform, either in whole or in part, without the express written consent of Lomdree Ludo. These Terms do not grant Users any ownership or other interest in the intellectual property of the Platform.

Users may request permission to use any Content by contacting helpdesk at care@ludolomdree.in.

Users are solely responsible for the materials they upload, post, email, transmit, or otherwise make available on the Platform (“User Content”). Each User represents and warrants that they own all intellectual property rights in their User Content and that it does not infringe upon any third-party rights. Users further agree not to use or display the names, logos, marks, or intellectual property of any third party on the Platform.

Users agree to indemnify and hold harmless Lomdree Ludo, its directors, officers, employees, affiliates, and assigns against any costs, damages, losses, or harm, including legal fees, arising from any third-party claims due to infringement of intellectual property rights related to User Content. Lomdree Ludo reserves the right to assume exclusive control over any defense subject to indemnification and may request User assistance in asserting available defenses.

Users hereby grant Lomdree Ludo and its affiliates, partners, licensors, and associates a worldwide, irrevocable, perpetual, royalty-free, non-exclusive, sub-licensable license to use, store, reproduce, create derivative works, distribute, publicly perform, publicly display, transmit, and publish User Content for the following purposes:

1. Displaying User Content on the Platform.
2. Distributing User Content electronically or via other media to other Users seeking to download or acquire it.
3. Storing User Content in a remote database for access by Users, for a charge.

This license applies to all forms, media, and technologies, regardless of their use or non-use by Lomdree Ludo.

The license granted under this section does not expire due to non-use by Lomdree Ludo, whether under the Copyright Act of 1957 or any other applicable law.

All names, logos, marks, labels, trademarks, copyrights, or intellectual property on the Platform belonging to any person, entity, or third party remain the property of their respective owners. Any disputes or claims related to such intellectual property should be addressed directly to the relevant owners, with proper notification to Lomdree Ludo.

N. Ludo Lomdree Testimonial Terms

The Company may collect and capture visual and/or audio recordings, still images, and text provided by the User as part of their testimonial for the Platform (collectively referred to as the “Recordings”). The User’s participation in providing such Recordings is voluntary, and the Company retains exclusive ownership rights to the Recordings, including all intellectual property rights, such as copyright.

The User hereby grants the Company a perpetual, royalty-free license to use, reproduce, distribute, create derivative works from, and publicly display or perform their name, voice, likeness, appearance, biographical information, and any other identifiable features included in the Recordings, for marketing purposes. This license applies worldwide and includes any form of media, in any language, without geographic limitation.

The Company reserves the right to utilize the Recordings and any other content such as quotes, photos, videos, or materials for the promotion of its Platform and services. The User waives any right to review or approve the final form of any materials created using the Recordings, whether now or in the future, and regardless of whether such use is known or unknown to the User.

The Company is under no obligation to use the Recordings. The User agrees not to prevent or interfere with the Company’s use of the Recordings as permitted under these terms.

O. Third-Party Sites, Services, and Products

The Platform may include links to third-party websites or services. Users’ use of these external websites or services is governed by the terms and conditions set by the third-party provider. The Company does not control or endorse these third-party sites and is not responsible for their content.

Any communication or transactions between Users and third parties, including payment and verification services, are solely between the User and the third party. The User is responsible for reviewing the third party’s terms and conditions before engaging in any transactions. The Company will not be liable for any damages arising from these transactions.

The Platform may contain both Company-generated content and third-party content. The Company does not guarantee the accuracy, completeness, or quality of third-party content and does not take responsibility for its use within the Platform’s services.

P. Privacy

By using the Platform and submitting personal information, the User consents to the Company’s Privacy Policy, which forms an integral part of these Terms. If the User disagrees with the Privacy Policy, they should refrain from using the Platform or its services.

Q. Disconnection and Technical Issues

The User acknowledges that any failure to participate in a game due to issues like slow internet connection, faulty hardware, or similar factors outside the Company’s control does not entitle them to a refund. However, in case of server issues or technical problems at the Company’s end, the Company may cancel the game and issue refunds after verification, without any service charges.

The Company is not responsible for disconnections, lags, freezes, or network issues affecting the User’s experience.

R. Enforceability

By registering, the User acknowledges understanding and accepting all Terms, including game-specific rules. If any part of these Terms is found to be unenforceable, the remaining provisions will remain in effect. The unenforceable provision will be replaced with a valid and enforceable term that closely aligns with the original intent.

S. Disclaimer of Warranties

The Company disclaims all warranties regarding the software, content, and services provided through the Platform. The Platform is provided “AS IS,” without any warranties of accuracy, availability, security, or compatibility. The Company is not liable for damages resulting from the User’s use of the Platform or related software, including technical failures, network issues, or security breaches.

T. Indemnification and Limitation of Liability

The User agrees to indemnify the Company from any claims, damages, or liabilities arising from their breach of these Terms, misuse of the Platform, or violation of applicable laws. The Company is not liable for any direct, indirect, incidental, or consequential damages resulting from the User’s use of the Platform.

The User agrees that the Company will not be liable for any loss, including financial or property loss, arising from issues related to the Platform, including technical failures, errors, or interruptions in service.

U. Termination

The Company may suspend or discontinue any feature or service of the Platform at its discretion. Upon termination, the User must cease using the Platform and destroy any materials obtained from it. Certain clauses, such as indemnification and limitation of liability, will remain effective even after termination.

V. Agreements with Escrow Agents

The Company may enter into agreements with third-party agents to handle escrow arrangements and ensure compliance with these Terms. Users are not considered parties to these agreements.

W. Publicity

Acceptance of any prize by the winner constitutes permission for the Company to use the winner’s name, likeness, voice, and comments for promotional purposes worldwide, without any additional compensation or consent. Winners agree to participate in promotional activities at the Company’s discretion, at no additional charge.

X. Dispute Resolution

In case of disputes, Users are encouraged to contact the Grievance Officer. If the issue is unresolved, the dispute may be escalated to arbitration. Arbitration will take place in Gurgaon, India, under the Arbitration and Conciliation Act, 1996, in English. The Company retains the right to seek injunctive relief from the courts.

Y. User Balances

Users consent to the transfer of their gameplay balances to a reserve account after 12 months of inactivity. If the User does not claim their balance, the Company may use the funds for awareness campaigns about online gaming safety.

Z. Other Terms for Lomdree Ludo Game

By agreeing to these Terms, the User accepts the Platform’s policies and any additional terms provided by the Company.